🧱Introduction
At Unique Gadgets khulna, we want you to be satisfied with your purchase.
If you’re not happy with your order or receive a defective item, we’re here to help.
Please read our return and refund terms below.
🧱Introduction
- At Unique Gadgets khulna, we want you to be satisfied with your purchase.
If you’re not happy with your order or receive a defective item, we’re here to help.
Please read our return and refund terms below.
🕒Return Eligibility
- We accept returns if:
The item is damaged, defective or not as described.
You notify us within 3 days of delivery.
The item is in original condition and packaging
You have proof of purchase (invoice or order ID)And
You Have to make a video while unboxing the Products.
Note: Items like earphones, batteries, or opened software cannot be returned unless faulty.
📦Non-Returnable Items
- We do not accept returns for:
Opened hygiene products (e.g., earbuds, personal grooming items),
Software licenses or digital goods,
Products damaged due to customer misuse.
🔁How to Request a Return
- To request a return:
1. Contact us at
info@uniquegadgetskhulna.com. or 
+880 1893-621361
2. Provide your order number and reason for return
3. Attach photos (if item is defective/damaged)
4. We’ll review and approve eligible cases within 2 business days
Once approved, you’ll receive pickup instructions or drop-off details.
🔁How to Request a Return
- To request a return:
1. Contact us atinfo@uniquegadgetskhulna.com. or +880 1893-621361
2. Provide your order number and reason for return
3. Attach photos (if item is defective/damaged)
4. We’ll review and approve eligible cases within 2 business days
Once approved, you’ll receive pickup instructions or drop-off details.
💸Refund Policy
- Once we receive and inspect your return:
Refunds are issued within 5–7 business days.
Refunds are made to your original payment method (bKash, Nagad, card, etc.).
You’ll receive a confirmation email when your refund is processed.
Note: Cash on Delivery refunds are processed through bKash or bank transfer only.
🔄Exchange Policy
- You can request an exchange instead of a refund if the product is available in stock.
Common exchanges include:
Different color/model
Replacements for defective units
💰Return Shipping Costs
- If the return is due to a defect or our error, Customer will cover return shipping.
We recommend using a trackable courier service for safe returns.
🛡️Warranty Claims
- Selected gadgets come with manufacturer or seller warranty (e.g., 3 or 6 months).
Warranty covers:
Manufacturing defects
Internal hardware issues (non-accidental).
To claim warranty, please provide:
Invoice copy,Photos/videos of the issue Serial or model number (if applicable)
📅Policy Changes
- We may revise this policy from time to time.
Please check this page regularly to stay informed.
Last updated: 08/05/2025.
📞Contact Information
- For return or refund questions, contact our support:
info@uniquegadgetskhulna.com, Phone:+880 1893-621361
Address: 4 No Jahidur Rahman Sarak,Bagmara,Khulna 9000-07,Bangladesh.
🕒Return Eligibility
We accept returns if:
– The item is damaged, defective or not as described.
– You notify us within 3 days of delivery.
– The item is in original condition and packaging
– You have proof of purchase (invoice or order ID)And
You Have to make a video while unboxing the Products.
Note: Items like earphones, batteries, or opened software cannot be returned unless faulty.
📦Non-Returnable Items
We do not accept returns for:
– Opened hygiene products (e.g., earbuds, personal grooming items),
– Software licenses or digital goods,
– Products damaged due to customer misuse.
🔁How to Request a Return
To request a return:
1. Contact us at 📧info@uniquegadgetskhulna.com. or 📞+880 1893-621361
2. Provide your order number and reason for return
3. Attach photos (if item is defective/damaged)
4. We’ll review and approve eligible cases within 2 business days
Once approved, you’ll receive pickup instructions or drop-off details.
💸Refund Policy
Once we receive and inspect your return:
– Refunds are issued within 5–7 business days
– Refunds are made to your original payment method** (bKash, Nagad, card, etc.)
– You’ll receive a confirmation email when your refund is processed.
Note: Cash on Delivery refunds are processed through bKash or bank transfer only.
🔄Exchange Policy
You can request an exchange instead of a refund if the product is available in stock.
Common exchanges include:
– Different color/model
– Replacements for defective units
💰Return Shipping Costs
– If the return is due to a defect or our error, Customer will cover return shipping.
We recommend using a trackable courier service for safe returns.
🛡️Warranty Claims
Selected gadgets come with manufacturer or seller warranty (e.g., 3 or 6 months).
Warranty covers:
– Manufacturing defects
– Internal hardware issues (non-accidental).
To claim warranty, please provide:
– Invoice copy
– Photos/videos of the issue
– Serial or model number (if applicable)
📅Policy Changes
We may revise this policy from time to time.
Please check this page regularly to stay informed.
-Last updated: 08/05/2025.
📞Contact Information
For return or refund questions, contact our support:
📧 Email:info@uniquegadgetskhulna.com
📞 Phone:+880 1893-621361
📍 Address: 4 No Jahidur Rahman Sarak,
Bagmara,Khulna 9000-07,Bangladesh.